Support

Questions, problems or feedback: email us.

support@spokesavvy.net

The quickest way is Profile → Contact Support in the app. It opens your mail app with your account ID and app version already filled in, so we can find your account straight away.

Writing from outside the app

Include the email address you signed in with and, if you can, your app version (shown at the bottom of Profile). If you signed in with Apple using Hide My Email, mention that too.

Deleting your account

In the app: Profile → Delete Account. This deletes your account, your bikes, their history, your chats and the files you uploaded. If you signed in with Apple, it also removes Spoke Savvy's access to your Apple ID.

A suspended account

If the app says your account is suspended and you think that's a mistake, use Contact Support on that screen, or email the address above.